// privacy.policy Privacy Policy
We keep this simple: what we collect, why, and how you can control it.
// overview Overview
ProCoders DOO operates the website procode.rs and any applications published under the ProCoders brand. This policy explains what personal data we collect, how we use it, and your rights regarding that data.
We do not run advertising, we do not track you across the web, and we do not sell your data. Ever.
// data.collected Data We Collect
// data.usage How We Use Your Data
- Contact form data — to respond to your inquiry. Nothing else.
- Chat conversations — to improve AI response quality, detect abuse, and monitor for policy violations.
- Server logs — for security monitoring, debugging, and abuse prevention.
// no marketing emails. no profiling. no data selling. We do not send marketing emails, build user profiles, or sell your data to any third party.
// data.retention Data Retention
- Contact form submissions — kept until no longer needed for business purposes, then permanently deleted.
- Chat conversations — retained for up to 12 months, then automatically deleted.
- Server logs — retained for up to 90 days.
// third_party Third-Party Services
We do not use third-party analytics platforms, advertising networks, or tracking pixels. procode.rs is self-hosted on our own server — your data does not pass through any external cloud provider.
We do not share your personal data with any third party, except where required by law.
// mobile_apps Mobile & Third-Party Apps
This policy covers procode.rs and any applications published by ProCoders DOO — including apps distributed via Google Play, the Apple App Store, or Facebook. When we publish additional apps, app-specific data practices (such as device permissions or app-specific data collection) will be described in a dedicated section below.
If you are a Google Play or Facebook reviewer: this is the active privacy policy for all ProCoders DOO products. Contact info@procode.rs for any questions.
// your.rights Your Rights
Under GDPR and applicable data protection law, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Correction — request that inaccurate data be corrected.
- Deletion — request that your personal data be deleted ("right to be forgotten").
- Withdraw consent — where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, contact us at info@procode.rs. We will respond within 30 days.
// contact Contact
ProCoders DOO
Kneza Mihaila 23
11000 Belgrade, Serbia
info@procode.rs