// overview Overview

ProCoders DOO operates the website procode.rs and any applications published under the ProCoders brand. This policy explains what personal data we collect, how we use it, and your rights regarding that data.

We do not run advertising, we do not track you across the web, and we do not sell your data. Ever.

// data.collected Data We Collect

contact_form Contact form
Name, email address, and message — only when you submit the form voluntarily.
ai_chat AI Chat
Conversation messages you send to our AI assistant. These are logged to detect abuse and improve response quality.
server_logs Server logs
IP address, browser type, and pages visited. Standard web server logs collected automatically on every request.

// data.usage How We Use Your Data

  • Contact form data — to respond to your inquiry. Nothing else.
  • Chat conversations — to improve AI response quality, detect abuse, and monitor for policy violations.
  • Server logs — for security monitoring, debugging, and abuse prevention.

// no marketing emails. no profiling. no data selling. We do not send marketing emails, build user profiles, or sell your data to any third party.

// data.retention Data Retention

  • Contact form submissions — kept until no longer needed for business purposes, then permanently deleted.
  • Chat conversations — retained for up to 12 months, then automatically deleted.
  • Server logs — retained for up to 90 days.

// third_party Third-Party Services

We do not use third-party analytics platforms, advertising networks, or tracking pixels. procode.rs is self-hosted on our own server — your data does not pass through any external cloud provider.

We do not share your personal data with any third party, except where required by law.

// mobile_apps Mobile & Third-Party Apps

This policy covers procode.rs and any applications published by ProCoders DOO — including apps distributed via Google Play, the Apple App Store, or Facebook. When we publish additional apps, app-specific data practices (such as device permissions or app-specific data collection) will be described in a dedicated section below.

If you are a Google Play or Facebook reviewer: this is the active privacy policy for all ProCoders DOO products. Contact info@procode.rs for any questions.

// your.rights Your Rights

Under GDPR and applicable data protection law, you have the right to:

  • Access — request a copy of the personal data we hold about you.
  • Correction — request that inaccurate data be corrected.
  • Deletion — request that your personal data be deleted ("right to be forgotten").
  • Withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at info@procode.rs. We will respond within 30 days.

// contact Contact

ProCoders DOO
Kneza Mihaila 23
11000 Belgrade, Serbia
info@procode.rs